Popular Articles

  1. Mimecast Outlook Plugin

    Basic information about how to use the Outlook Plugin for Mimecast. Within Outlook, you'll see a tab labeled "Mimecast" in the menu:   Options : Block Sender : You can highlight the email that you'd like to block from a sender or the sen...
  2. Mimecast's Daily Digest Email

    Basic information about Mimecast's Daily Digest Emails. ...
  3. Client Portal: "Notifications" Section

    A brief video going over the "Notifications" section of the client portal. Your browser does not support HTML5 video. ...
  4. Export Favorites (Internet Explorer)

    Export Favorites from Internet Explorer 1. Launch Internet Explorer 2. At the Top Right Select the Favorites Icon ⭐ 3. In the Dropdown Menu, on the top right select Import & Export 4. Select Export to File 5. Select Favorites 6. Select Fav...
  5. Microsoft 365 Applications

    Here you can find links containing information about Microsoft 365! Microsoft 365 Help & Learning Center: https://support.microsoft.com/en-us/microsoft-365 ...
  6. Unlock your Boxtop Account

    To Unlock your Boxtop account please visit our self-service portal:  https://selfservice.goboxtop.com/
  7. Egnyte

    Here you can find links with information pertaining to Egnyte! Knowledgebase:  https://helpdesk.egnyte.com/hc/en-us User Training:  https://egnyte-university.egnyte.com/page/egnyte-users Youtube Channel:  https://www.youtube.com/channel/UC5oF...
  8. MyGlue

    Here you can find links with information pertaining to MyGlue! Knowledgebase/Training:  https://support.myglue.com/hc/en-us
  9. Helpdesk SLAs Explained

    Some basic information about our SLAs. ...
  10. Set up your Microsoft 365 sign-in for multi-factor authentication

    To set up multi-factor authentication (MFA) for Microsoft 365, follow these steps: Here is a quick video on how to setup MFA on your device: Your browser does not support HTML5 video. Basic Steps: Sign In – Use your work account...