Mimecast Outlook Plugin

Basic information about how to use the Outlook Plugin for Mimecast.

Within Outlook, you'll see a tab labeled "Mimecast" in the menu:

KB7.png

 Options:

  • Block Sender: You can highlight the email that you'd like to block from a sender or the sender's domain and select YES in the dialog box that appears.
  • On Hold Messages: Quarantined emails being held for review. Click to view these emails. You can then reject, release, etc. from the pop-up window. 

KB - Mimecast - answers

 Highlight any of the quarantined emails you want to "release" or "reject."

Release Options:
  • Release Message: Highlighted email will be released to your inbox.
  • Release Message and Permit Address: Highlighted email will be released to your inbox and sender will be added to your auto-permitted list. This means emails from the sender's email address will flow through to your inbox normally.
  • Release Message and Permit Domain: Highlighted email will be released to your inbox and entire domain will be added to your auto-permitted list. This means emails from the sender's domain will flow through to your inbox normally.
Reject Options:
  • Reject Message: Highlighted email in quarantine will be deleted.
  • Reject Message and Block Address: Highlighted email in quarantine will be deleted and future emails from the email sender will be blocked.
  • Reject Message and Block Domain: Highlighted email in quarantine will be deleted and future emails from the domain will be blocked.
SPAM Options:
  • SPAM: Report SPAM emails
  • Phishing: Report email Phishing attempts

Need More Help? Click Here