Updated Articles

  1. Zoom Camera Flickering When Using Boxtop on a MAC

    If you are experiencing issues with your camera flickering in Boxtop during a Zoom meeting while using a MAC then follow these steps. Open your Zoom Application. Go to settings and select Video from the left hand side. Make sure your correct cam...
  2. Update Omnissa Horizon Client

    Here you can find a quick guide on how to update your Omnissa Horizon Client. Remember to do this outside of your Boxtop session! There are 2 ways to update. Option 1 - Use your current Omnissa Horizon Client: 1. Start the VMware Horizon Client ...
  3. Recommended settings for Omnissa Horizon Client

    This article will go over our recommended settings for using Omnissa Horizon Client. Sometimes changes to these settings are required outside the recommendations, but we find the following settings to be the best use case. Setting 1: Autoconnect to...
  4. Disconnecting/Restarting Boxtop

    Here you will find information about how to Disconnect from or Restart your Boxtop Session! Reset Desktop:  Reset is similar to Restart as it will turn off applications and restart the session, but it is done in a less "graceful" manner. This opt...
  5. Using Zoom & Teams in Boxtop

    Boxtop supports Teams and Zoom video chats with HD video and sound quality, enabling seamless and efficient video meetings directly within the platform. For other video conferencing software like Webex, GoToMeeting, Slack, and Google Meet, we r...
  6. Outlook Add-Ins Issues

    Sometimes Outlook add-ins have issues and may need to be re-enabled or re-installed. The following steps will guide you through doing so. Step 1: Check Disabled Add-ins Open Outlook. Navigate to  File  >  Options  >  Add-ins . In the  Ma...
  7. How To: Login to Boxtop Drive

    Quick guide on how to login to Boxtop Drive: Via Desktop Application:  Open your browser and go to  https://www.myworkdrive.com/download/ Click Download now to be brought to a second page where you will select Windows or MAC Scroll down a...
  8. Datto RMM

    We prepared some videos and resources pertaining to DattoRMM! "Remote Control Only" Tutorial: This video is for users with basic Remote Control access, it will cover everything you will need to know. Your browser does not support HTML5...
  9. Egnyte

    Here you can find links with information pertaining to Egnyte! Knowledgebase:  https://helpdesk.egnyte.com/hc/en-us User Training:  https://egnyte-university.egnyte.com/page/egnyte-users Youtube Channel:  https://www.youtube.com/channel/UC5oF...
  10. Microsoft 365 Applications

    Here you can find links containing information about Microsoft 365! Microsoft 365 Help & Learning Center: https://support.microsoft.com/en-us/microsoft-365 ...